Privacy Policy

Last updated: March 10, 2026

ServerDataHost ("we," "us," or "our") operates the serverdatahost.com website and provides cloud hosting, VPS, and dedicated server services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information: When you create an account, purchase a service, or contact us, we may collect:

• Name, email address, and phone number
• Billing address and payment information
• Company name (if applicable)
• SSH public keys you upload
• Support ticket content and communications

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device type and operating system
• Cookies and similar tracking technologies

Server Data: We do not access, monitor, or store the contents of your servers unless required for troubleshooting at your explicit request, or as required by law.

2. How We Use Your Information

We use the information we collect to:

• Provision, maintain, and manage your hosting services
• Process payments and send billing notifications
• Respond to support requests and communicate with you
• Send service updates, security alerts, and account notifications
• Improve our website, services, and customer experience
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Payment Processors: To process transactions securely (e.g., Stripe, PayPal)
• Data Center Partners: Infrastructure providers who host physical servers on our behalf
• Legal Authorities: When required by law, subpoena, or court order
• Service Providers: Third parties who assist with email delivery, analytics, or fraud prevention, under strict confidentiality agreements

4. Data Security

We implement industry-standard security measures to protect your information, including:

• TLS/SSL encryption for all data in transit
• Encrypted storage for sensitive credentials
• Firewalls, intrusion detection, and DDoS protection
• Regular security audits and access controls
• Two-factor authentication options for your account

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination:

• Server data is permanently deleted within 7 days
• Account and billing records are retained for up to 3 years for legal and tax compliance
• Support ticket data is retained for 1 year
• You may request earlier deletion by contacting us

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, contact us at privacy@serverdatahost.com.

7. Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our website
• Improve our services

You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

ServerDataHost
Email: privacy@serverdatahost.com
Website: serverdatahost.com